Privacy Policy

What We Collect

Information you provide:

• Name, email address, phone number, and mailing/project address when you submit an inquiry or contact form
• Project details, photos, or descriptions you share with us
• Digital signatures collected in connection with warranty agreements and project change orders

Information collected automatically:

• Website usage data via Google Analytics (pages visited, time on site, general location, device type, IP address)
• Cookies placed by Google Analytics to track site usage over time

We do not collect payment information on this website.

How We Use Your Information

• To respond to inquiries and provide project estimates
• To communicate with you about your project
• To send service updates or promotional emails (you may unsubscribe at any time)
• To improve our website using aggregated, anonymized analytics data

Google Analytics

Our website uses Google Analytics, a service provided by Google LLC. Google Analytics uses cookies to collect information about how visitors use this site. This data is transmitted to and stored by Google. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

Project Photos and Testimonials

We may photograph completed projects for use on our website, social media, or marketing materials. Where a project is identifiable to a specific client, we will obtain consent before publishing those images.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Who We Share Your Information With

We do not sell your personal information. We may share it with:

• Supabase Inc. (database hosting) for secure storage of client and project records
• Resend (email delivery) for sending project completion confirmations and warranty documents
• Other service providers who assist our operations, under confidentiality obligations
• Authorities if required by law

Security

We use reasonable technical and organizational measures to protect your personal information, including encrypted data storage, role-based access controls, and secure HTTPS transmission. No method of transmission or storage is 100% secure.

Data Breaches

In the event of a breach involving your personal information that creates a real risk of significant harm, we will notify you and the Office of the Information and Privacy Commissioner of Alberta as required under PIPA.

Your Rights

Under Alberta's PIPA, you have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent for marketing communications at any time

To exercise these rights, contact us at [email protected].

Retention

We retain client project records for a minimum of 7 years following project completion, consistent with Alberta's limitation period for construction claims. Website inquiry data is retained only as long as necessary to fulfill the purpose for which it was collected. You may request deletion of your information at any time, subject to any legal retention obligations.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised effective date. Continued use of the Site after changes constitutes acceptance of the revised policy.